Refund policy

Return & Exchange Policy

Last updated: [2026]

At Midnight Dystrict, every item is made to order through our print partners. Because of this, we keep our policy simple, fair, and clear.

Damaged, Defective, or Wrong Item (We’ll Fix It)

If your item arrives damaged, misprinted, defective, or you received the wrong item, we’ll make it right with a free replacement or refund (depending on the situation).

To report an issue:
Please contact us within 7 days of delivery with:

  • Your order number

  • A clear photo of the issue (and packaging if possible)

Wrong Size Ordered (One-Time Size Exchange)

We offer a one-time size exchange if the size doesn’t fit.

How it works:

  • You may exchange your item for a different size one time per order/item

  • The item must be unworn, unwashed, and in original condition

  • Customer covers shipping for the exchange (unless we made an error)

Important: Because items are made-to-order, we cannot offer unlimited size swaps. Please double-check the size chart before ordering.

No Refunds for Change of Mind

We do not offer refunds for:

  • Changing your mind

  • Ordering the wrong style/color

  • Ordering the wrong size (size exchanges only, one time)

  • Buyer’s remorse

Final Sale Items

Items marked Final Sale, clearance, or special discounts are not eligible for returns or exchanges.

Non-Returnable Items (Hygiene)

For hygiene reasons, we do not accept returns/exchanges on:

  • Underwear

  • Socks

  • Swimwear

Return/Exchange Conditions

To be eligible for an exchange:

  • Item must be unworn, unwashed

  • No stains, odors, pet hair, or damage

  • Must be in original condition

How to Start a Return/Exchange

Email us at: [mdystrict@yahoo.com]
Include:

  • Order number

  • What you need (issue report or size exchange)

  • Photos (required for damaged/wrong item claims)

We’ll reply with the next steps.

Processing Time

Once your exchange/replacement is approved, your new item will be produced and shipped. Since we use print-on-demand, production and shipping times can vary.